Shipping Policy
Estimated Delivery Time
Our delivery time consists of two key stages:
1. Processing Time
Once your order is placed, our team carefully reviews, approves, and packs your items within 1–3 business days. After this, the parcel is prepared for shipment.
2. Shipping Time
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[Insert Country]: Estimated delivery takes 5–10 business days
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Shipments are handled by [Insert major courier, e.g., Canada Post, UPS, Purolator]
Please note that delivery times do not include potential delays at customs. During peak seasons (e.g., Christmas, Black Friday, New Year’s), shipping may take longer than usual.
Shipping Costs
At Mapeluxx, we offer free premium shipping on all orders.
This includes insurance in case of theft, loss, or damage during transit — so your purchase is protected from the moment it leaves our warehouse to the moment it reaches your door.
Order Tracking
Once your order has been shipped, you will receive an email with your tracking number.
You can follow your shipment at any time by visiting our tracking page:
🔗 [mapleluxx.com)
Please note: For logistical reasons, your order may be shipped in multiple packages. You will receive tracking details for each shipment if applicable.
My Tracking Number Isn’t Working
Don’t worry — it may take up to 5 business days for tracking information to update after your order has been shipped.
If your tracking number still shows no activity after several days, please feel free to contact our customer service team at support@mapeluxx.com and we’ll be happy to assist you.
Questions?
If you have any concerns about your delivery, tracking, or shipping in general, our customer support team is here to help.
📧 Email: support@mapeluxx.com
🌐 Website: https://mapeluxx.com